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Our six step Security Operations Center (SOC) Analytics workflow process keeps us in front of even the most sophisticated attacks an organization can face. Our security vulnerability remediation services solve most problems before they become incidents. If needed, we escalate any found incidents according to each client’s customized Escalation Communication Plan and take the appropriate actions.
Support Services 365
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Overview of 365 support services
Revolutionary approach to IT management.
Sunhitech's unique Support365 service management plan provides the best solutions for organizations that need comprehensive IT support, which either does not have the time, set-up skills or simply does not want to burden the burden of an IT manager, department, or in some cases - an entire IT department.
By signing up for a Support365 plan we make it easier than ever for you to understand, budget and manage your monthly IT requirements. In addition to many features, each plan includes expert-level services, training, consulting, repairing and breaking down all the IT parts a large company will provide.
Working with us is like having your own virtual IT department.
What are the benefits of Support365?
A Support365 managed service plan includes a combination of 4 key elements: level of strategic, on-site or cloud based IT management services, 24x7 remote help desk support, and based on cloud tools and technology (what is this?).
The great thing about working with us through Support365 is that you can choose to purchase individual services, or you can buy all the services you need in an all-inclusive software package. We offer a true one-stop shop-IT-store and as we often say between us internally - we don't remember being your "choking throat" for everything IT related.
For businesses there
All Support365® service management plans allow you to:
• Establish predictable IT management costs through a simple, firm-price agreement, with no term commitment required.
• Scale up or down in use based on your employees (users) count and infrastructure.
• Leveraging cloud computing based on remote monitoring technology to record problems and diagnose quickly and efficiently.
• Get 24x7 access to the team of experts, whenever you need it. Guaranteed.
• Profits from Sunhitech continuously improve process (CPI) IT supports a model based on ITIL® - the leading service framework in the technology industry.
• Benefit from nearly twenty years of experience facing a range of business technology challenges.
How to get started?
To learn more about how an IT Support365 Service Management Plan can help support and grow your business.
Please call 09025 777 63 and / or fill out our contact form. You can be sure that a member of our IT service management consulting teams serving Ho Chi Minh, Hanoi, Da Nang, Binh Duong, Dong Nai and Can Tho will be happy to support you.
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As one of the leading information technology consulting firms, Sunhitech delivers custom-tailored IT consultancy services and business IT support for organizations of any size. By partnering with Sunhitech, we can help lead your organization forward with highly-effective IT strategies. Implement innovative solutions with our IT consultancy services today
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When you need to move the company headquarters, or need to move the entire IT system to another place, the question makes many businesses how to protect hardware devices, how much time, manpower, How to relocate, after relocating and repeating the system, will the system work normally as well as how the funding ... so many problems are raised, not simply changing position device in the system.
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Sunhitech's IT human resources are recruited and trained at reputable corporate companies, ensuring quick access to assigned tasks. The team of highly trained engineers has leading certifications: MCSA, MCSA, CCNA, CCNP, CCIE, Juniper, VM Ware ... Sunhitech always assures the initiative in providing candidates who meet the number. Quality and quality. Best serve the strict requirements from customers.
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Service Warranty - Maintenance - Repair of computer equipment and supply of electronic components (Laptop, PC, UPS, Server ... and other peripheral devices) Suhitech now owns a series of captured technology certificates is the Partner of major technology firms such as IBM, HP, Microsoft, Cisco, DELL, Panasonic. With human resources are leading experts with certifications: MCSA, MCSA, ITIL, Juniper, CCNA, CCNP, CCIE, VM Ware ... affirming Sunhitech's commitment to provide standardized products and services and professional.
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With a staff of highly qualified IT professionals, Sunhitech Company provides IT support services with high quality, providing IT personnel with technical support for companies from very large scale to businesses. small businesses, representative offices, shops, branches ... no IT human resources. Support users to use computers, troubleshoot hardware and software problems related peripherals such as fax machines, printers, photocopiers ...
